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Creating your profile

How to tag like a pro

How to keyword like a pro



FAQ

Can I change my username?
Yes, you can update your username by logging into your account and clicking on your company logo/profile image in the top right corner. Click on ‘Settings’ - go to Login Details - type in your new username - scroll to the bottom of the page and click ‘Update user information’.

How do I update my password?
To update your password, log into your account and click on your company logo/profile image in the top right corner. Click on ‘Settings’ - go to Login Details - type in your new password and confirm - scroll to the bottom of the page and click ‘Update user information’.

Can I change my email address?
To update a registered email address
Yes, you can update your email address by logging into your account and clicking on your company logo in the top right corner. Click on ‘Settings’ - go to Login Details - type in your new email address - scroll to the bottom of the page and click ‘Update user information’.

You will get an email with a link to confirm your new address.

To update company email address
Click on ‘Settings’ - go to Company Information - type in your new email address - scroll to the bottom of the page and click ‘Update user information’.

How can I update my cover/profile image?
To update your cover/profile image log into your account and click on your company logo/profile image in the top right corner. Click on ‘Settings’ - go to Profile Information - Logo/Cover picture - choose and upload the image - scroll to the bottom of the page and click ‘Update user information’.

**Please note: Logo image size is 400w x 400h pixels and Cover picture is 1080w x 600h pixels

How can I get in touch with a professional I see on KBB Ark?
Click on the image/inspiration you like - on the close up of the image, on the right-hand side there will be a section that says:
· Visit XXX's website
· Email XXX
· Telephone XXX

Click on the action you want to reveal the information or, alternately, click on the company name or profile image on the right to view their profile and get their contact details.

What do I do if I am unable to sign in?
If you can't sign into your account, first go through the following checklist:
- Did you type in your email address and password correctly?
- Did you forget your password?
Click on the ‘Forgot password’ link - type in your username or registered email address - you will get an email with a link to reset your password - type in the new password and confirm it - click on 'Update password'.

If you have any further issues, simply contact us.

Project/Moodboard


What is a project?
A project is a collection of images of your work you upload to your KBB Ark profile. You can create multiple projects – different ones for different works/series.

How can I create a new project?
Once you are on your profile page, click on New project - type in the name of the project - upload images - fill in the details - click ‘Upload inspiration’.

**To create a new project you need to upload a minimum of four inspirations/images.

How can I add more images to an existing project?
Once you are on the specific project page, click on ‘Add inspiration’  - upload the image(s) - fill in the details - click ‘Append to project’.

Can I move images from one project to another?
Yes, you can. Click on the image you want to move; from the drop-down menu select the name of the project you want to move the image to or select ‘or make a new project’ on the right and type in the new title. Scroll down to the bottom and click on ‘Update inspiration’.

Can I change the thumbnail image of a project?
Yes, you can. Select the project - hover over the image you want to make the thumbnail – click on ‘thumb’ on the top left of the image.

What is a moodboard?
A moodboard is a digital scrapbook of all the images you save as inspiration on your KBB Ark profile. You can create multiple moodboards – different ones for different projects.

How do I create a moodboard?
Follow the steps listed below in ‘How to add images to a moodboard?’

How do I save images I see on KBB Ark?
Follow the steps listed below in ‘How to add images to a moodboard?’

How can I add images to a moodboard?
Browse through the inspirations/images - Once you see an image you want to save, hover over the green button on the bottom right-hand side of the image which says ‘Add to moodboard’ - select the moodboard you want to add the image to from the drop-down menu, or select ‘Add new moodboard’ - click ‘Add’.

How to delete images from a moodboard/project?
Select the moodboard/project you want to delete the image from - hover over the image(s) you want to delete - check the box on the top right corner of the image - once you have selected all the images, click on ‘Delete’.

Can I delete a project/moodboard?
Yes, you can. Select the moodboard/project you want to delete - click on ‘Remove this project/moodboard’ - click on 'Delete'.

Can I edit the details of multiple images at once in a project? 
Yes, you can edit the Keywords and Information sections. Select the project you want to edit - hover over the image(s) you want to edit - check the box on the top right corner of the image - click on ‘Edit’.

**Please note that editing the details here will overwrite the existing information/keywords for those images.

Can I move and copy images from one moodboard to another?
Yes, you can move/copy images from one moodboard to another. Click on the thumbnail of the moodboard that has the image(s) you want to move/copy - hover over the image(s) you want to move/copy - check the box on the top right corner of the image - click on ‘Move’ or ‘Copy’ - from the drop down menu, select the moodboard you want to copy/move the images to - click on ‘Move’ or ‘Copy’.

How do I find out the name of the moodboard/project?
Once you are on the profile page, under the ‘Projects’ section, there is a list of all the project names on the left and on the right, at the bottom of each project/moodboard thumbnail, you can see the name and number of inspirations they contain.

How can I update the name of my project/moodboard?
Click on the project/moodboard you want to update - type in the new title - click ‘Update’.

Can I make a moodboard private?
Yes, you can. Click on the moodboard you want to make private - tick mark the box that says ‘Private’ - click ‘Update’.

How can I reorder my projects or images within a project?
To reorder your images in a project, click on the specific project, then drag and drop your images where you want them to go.

To rearrange the project order, go to your profile, and click on the ‘more projects’ button and then drag and drop images.

How can I search for moodboards?
You can view/search through all the public moodboards on KBB Ark by selecting ‘Moodboards’ from the drop-down menu on the toolbar at the top - click ‘Search’.

Can I collaborate on moodboards?
Yes, you can. Click on the moodboard you want to collaborate on - select ‘Collaborate’ - type in the email address or username of the person you want to collaborate with - click ‘Collaborate’. It will then show you the list of collaborators that can be edited.

**Please note that the user must also have a KBB Ark account.

How to embed a Moodboard/Project?


You can embed your own or other users’ and professionals’ moodboards and projects. To embed a moodboard/project on your site, follow these steps…

Embed your own moodboard/project
On your profile page, select the thumbnail of the moodboard/project you want to embed - click on ‘Embed this moodboard/project’ - copy and paste the code onto your page where you want the moodboard/project to appear.

Embed a moodboard/project of another user
Click on any inspiration/image of the moodboard/project you want to embed – on the right, select ‘Embed this moodboard/project’ - copy and paste the code onto your page where you want the moodboard/project to appear.

If you have any other questions contact us